Key challenges
A clinical trial site serves as the physical or virtual location where studies are conducted to evaluate the safety and efficacy of new drugs, treatments, or medical devices. These sites include hospitals, clinics, research institutions, or specialized laboratories.
Setting up a trial site involves multiple steps like creating a site profile, assigning protocols, registering site personnel, and managing access permissions.
Incorrect protocol linkage, delayed credential verification, or mismatched access permissions could disrupt trial operations and risk non-compliance, hindering operational efficiency.
Since the current process for this was manual, it increased the likelihood of errors, such as assigning wrong permissions or failing to properly link site contacts to the correct trial.
Given the scale of Janssen’s R&D, a streamlined Clinical Trial Management System (CTMS) was vital to enhance efficiency, reduce errors, and ensure compliance in site onboarding and protocol management.
Client in spotlight
The Janssen Pharmaceutical Companies, acquired by Johnson & Johnson are dedicated to addressing and solving the most important unmet medical needs of our time, including oncology, immunology, neuroscience, infectious disease, and cardiovascular and metabolic diseases. Driven by commitment to patients, they develop sustainable, integrated healthcare solutions by working side-by-side with healthcare stakeholders based on partnerships of trust and transparency.
Unlocking Digital success
Project outcomes
Faster setup of trial sites and reduction in operational delays led to smoother clinical trial workflows
Centralized setup linking of organizations and contacts ensured data accuracy across trial sites
Reducing manual administrative tasks allowed Johnson & Johnson’s internal teams to allocate more resources toward research and strategic initiatives
Download Success Story
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