Unleashing agile, inclusive growth: Empowering 7.6 million retail customers across 6 states
Key challenges
Outdated, non-digitized systems hindered the customer's growth ambitions, leading to an inefficient manual-based work management system and reduced operational efficiency
The pursuit of an aggressive growth strategy through mergers and acquisitions resulted in the integration of disparate systems, causing operational inefficiencies, intricate interactions, and a fragmented identity as significant challenges
Lack of cohesion among various jurisdictions, with separate systems, applications, processes, and design principles, posed additional hurdles in achieving streamlined operations, impeding the customer's progress towards efficient and collaborative functioning
Client in spotlight
Our customer is a distinguished Electric Power holding company in the United States. With an impressive reach, they illuminate the lives of 7.6 million customers across six states. They proudly own and operate a diverse range of power generation assets across North America, including a portfolio of renewable energy sources that pave the way to a sustainable future.
Unlocking Digital Success
Project outcomes
Streamlined operations, unified view, and enhanced decision-making
Future-aligned IT, cost reduction, risk mitigation, and scalability
Improved User Experience, faster response times, and heightened satisfaction
Seamless intercompany operations, collaboration, and collective value creation
Download Success Story
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