Insights

Hyper-personalized customer service reigns supreme in the bustling corridors of digital commerce. Gone are the days when customer relationships were transactional. Today's customer support landscape…

NLP stands for Natural Language Processing, and this phenomenal innovation is, in many ways, driving the future of AI. To begin with, NLP technology is actively transforming how we interact with…

In an analysis, Gartner specialist Rita Sallam forecasted that 30% of Generative Artificial Intelligence (GAI) initiatives will be discarded following Proof of Concept (POC) by the conclusion of 2025…

Mckinsey & Company defines Innovation as “The systematic practice of developing and marketing breakthrough products and services for adoption by customers.” However, business innovation requires…

Introduction Who could have thought that Large Language Models (LLMs) would reach this far where they can identify and generate human-like text at scale? And this is just one of the many things they…