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A few things have caught the attention of global tech and business leaders as much as AI and GenAI have.
Just look at how the adoption of GenAI skyrocketed between 2023 and 2024!
That’s why we are excited about how the fields of AI and GenAI will expand in 2025 and help unlock new possibilities for modern organizations.
Today, whether you operate in healthcare, insurance, retail, finance, or manufacturing, GenAI-powered apps and systems help streamline workflows, automate processes, and improve efficiency.
To stay on the cutting edge of AI innovation, it is pivotal to remain updated about the key trends shaping the future of AI and GenAI.
Therefore, in this blog, we’ll look at six key Artificial Intelligence trends that are all set to broaden and advance the fascinating territory of AI.
Top 6 Artificial Intelligence trends to watch out for in 2025
A lot of action is taking place in the world of AI. And we can not cover all of that in one blog. That’s why we’ll only focus on the most potent trends driving innovations in the realm of AI and GenAI. The first trend we are very excited to talk about is the rise of Agentic AI.
1. Rise of Agentic AI
The evolution of AI is taking place at an unprecedented pace. Today, it’s become a mainstream technology driving our business world. The latest trend we see taking place in AI is the emergence of Agentic AI.
Harvard Business Review defines Agentic AI as the next big dramatic leap forward in AI.
But what exactly is Agentic AI?
Think of it as ‘AI with greater proactiveness and less need for human supervision.’
For all these years, AI has been more of a machine that needs constant mentoring and communication (read, ‘prompts’) to be of value to its users. But, the landscape is set to change in 2025.
With Agentic AI, we’ll have AI-based apps and systems that will be able to plan and execute things on their own.
Unlike their predecessors, these new-age AI programs will be designed to help us accomplish our specific goals or objectives. These goals could be personal or business-specific, such as increasing sales or streamlining supply chain operations.
In many ways, these AI-powered systems and apps will have brains of their own - they will not wait for your prompts or won’t just generate content like ChatGPT. Instead, they will play more significant roles in how we do business. Think of innovative products like Amazon Bedrock Agents that are designed to use chain-of-thought reasoning to dissect and solve complex problems.
If we talk about the key differences between GenAI and Agentic AI, the two can be seen as two distinct branches of Artificial Intelligence (AI). While GenAI is more about generating content at scale, Agentic AI is more about empowering systems to act autonomously with the least human intervention. The two technologies can be used in tandem with the specific business needs of an enterprise.
Key points about Agentic AI:
- Autonomous action: Agentic AI has been designed to act with the least human supervision
- Goal-oriented: These apps and systems are designed to accomplish specific outcomes, whether personal or business-specific.
- Proactive capability: Goes beyond generating content; plays a pivotal role in decision-making and execution.
- Last, Agentic AI derives much of its strength from the underlying Large Language Modals (LLMs) that help these systems interact with natural language commands.
Kellton is an AI-first technology consulting and digital transformation partner of some of the most amazing companies on the planet.
We are passionate about what technology can do for modern businesses and help our clients harness the power of today’s cutting-edge technology solutions, including AI. And we are excited about the coming era of Agentic AI. And that’s why we think Agentic AI - or self-reliant AI agents - is one of the foremost Artificial Intelligence trends that will dominate the market in 2025 and beyond.
Also read: The ultimate guide to Large Language Models (LLMs)
2. Expansion of Multimodal AI
Another trend that is picking up in AI or GenAI is the birth of multimodal AI. Currently, most AI models or applications are destined to consume and generate one or two specific data types, such as text and video.
Multimodal AI can be seen as a big leap forward in the evolution of AI. At the most fundamental level, Multimodal AI represents Machine Learning or ML models that can process all sorts of data types, including text, video, audio, and code, and generate any form of data. For example, Gemini is a multimodal model from the team at Google DeepMind that can be prompted with images, text, code, and video.
In 2025, we see more and more tech giants jumping on the multimodal AI bandwagon and enabling developers to expand the scope of AI functionality in the next generation of applications.
3. Increased adoption of responsible AI
GenAI is increasingly permeating every layer of our business and personal lives. Tech and business users use GenAI apps and systems to generate content, drive decision-making, and analyze data. However, the increasing reliance on this technology is setting the stage for a myriad of challenges for companies, including:
- Bias and fairness: Ensuring AI systems do not perpetuate societal biases.
- Transparency: Building AI models that are interpretable and explainable.
- Privacy and security: Safeguarding sensitive data from misuse or unauthorized access.
- Risk management: Identifying, assessing, and mitigating various risks originating from using GenAI, including ethical concerns, data biases, and security vulnerabilities.
That’s why we feel that in 2025, one of the key trends defining the landscape of Artificial Intelligence will be an increased focus on responsible AI practices to keep harnessing the power of GenAI technology while ensuring safe and responsible use of AI and compliance with all applicable data protection and privacy regulations.
Here are a few practices to build and foster a culture of responsible AI:
- A mechanism that discourages bias in the training data and final output
- Prioritizing data privacy and security
- Complying with all applicable industry and government regulations
- Requiring human intervention in high-stake decision-making
- Implementing Explainable AI
Responsible AI An approach that places greater emphasis on developing, deploying, and using AI apps and systems that are ethical, legal, and beneficial to society. |
4. Increased reliance on synthetic data
Synthetic data is AI-generated data. With rapid advancements in GenAI, forward-looking organizations are increasingly harnessing the power of Generative AI to produce massive amounts of data to train ML models.
Synthetic data mimics the characteristics of real-world data and can thus be valuable in numerous fields, such as medicine, insurance, and healthcare.
Unlike traditional data from real-world sources such as social media sites and CRMs, synthetic data is generated using algorithms.
This kind of data enables institutions such as banks and big automobile companies to build better and more secure products and services while ensuring complete data privacy and compliance with data protection laws such as GDPR and HIPAA.
In 2025, we’ll likely see more enterprises leverage GenAI to generate high-quality synthetic data to train advanced AI models and deliver more personalized experiences to their customers. So, rapid growth and usage of synthetic data is going to be one of our top 6 Artificial Intelligence trends.
Read: our in-depth blog on Synthetic data
5. AI-powered customer experiences will get even better
To succeed in today’s economy, businesses must prioritize ‘customer experience.’
Economically, acquiring a new customer is far more expensive than keeping the old ones happy and loyal.
In 2025, forward-looking companies will use AI to build on their customer experience efforts. In fact, 54% of leaders believe a human assisted by AI is the best choice for resolving complex support requests.
The frontrunners across sectors will increasingly use cutting-edge AI-powered tools like virtual assistants, chatbots, and personalized recommendation engines to understand and serve their customers.
Companies already use AI to drive customer engagement by predicting customer behavior and crafting more personalized experiences across multiple touchpoints. By 2025, GenAI will become a key pillar of customer retention strategies and help decision-makers launch more meaningful and impactful programs to boost customer experience and engagement.
Nearly 71% of leaders are willing to augment their investment in AI chatbots for customer service. |
6. AI to address climate change and help build a sustainable future
Another key AI trend that we see taking place across cities, governments and organizations is the use of AI to drive climate and sustainability projects.
Thanks to rapid progress in the AI space in the last couple of years, AI is now helping decision-makers identify previously impossible solutions to climate challenges — from gaining increased visibility and control over greenhouse gas emissions in cities to building apps and systems that improve our ability to foresee and better respond to natural disasters. For example, scientists at the University of Leeds in the United Kingdom say they use AI to map large Antarctic icebergs in satellite images, and this hardly takes them just one-hundredth of a second. The task would have been nothing less than a nightmare for humans and they would have spent a lot more time and effort. With AI, it’s like writing a short email to a colleague at work.
Do you know that Industrial sectors generate around 30% of greenhouse gas emissions globally? Today, companies operating in the metal, mining and Oil & Gas sectors are increasingly using AI and a slew of other cutting-edge technologies to decarbonize their operations.
In 2025 and beyond, we are likely to see these institutes leverage more and more sophisticated AI services and solutions to track our planet's health and strategic meaningful programs to help improve it.
This was our take on the most promising Artificial Intelligence trends that will become more prominent in 2025 and beyond.
The winners across sectors are increasingly investing in GenAI and many other cutting-edge technologies to stay ahead of the competition. On the other hand, the laggards always seem to be waiting for the perfect moment.
At Kellton, we pride ourselves on being at the forefront of digital innovation and helping our clients succeed in their markets. Whether it’s your first interaction with business AI or you want us to help you with your existing AI project, we would love to hear from you. Connect with the industry’s best AI talent here.
End note
AI is increasingly turning into a superpower in the hands of today’s tech and business leaders.
It’s not just a technological advancement - it’s so much more than that. It’s already transforming how businesses operate, collect and analyze data, and connect with customers.
The trends we discussed above - from Agentic and multimodal AI to increased use of synthetic data and AI-powered customer experiences - are all set to redefine what’s possible with AI.
As we look ahead, business leaders must stay ahead of these trends to harness the full potential of AI and GenAI to drive efficiency, innovation, and customer experience.