Digitizing the Customer-Facing Interactions for an Agriscience Leader
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Key Challenges
01
Lack of a central repository to store, track, and analyze sales records.
02
Issues in digitalizing to ensure a healthier dealership engagement during COVID-19
03
Inability to track inventory information, record sales, and stabilize the on-scale business pipeline.
Client on Spotlight
Corteva, headquartered in the US, is a unique agriscience company that stands out from the rest. As a global pure-play agriculture company, its objective is to provide farmers with a comprehensive range of seeds and crop protection products via a dealer network at a macro level while also being committed to improving the lives of people and the land they live on.
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Discovery
![](https://kellton-dev.s3.amazonaws.com/s3fs-public/inline-images/challenge.png)
Identification
Crafted, built, and launched a comprehensive, user-friendly online dealer portal to facilitate end-to-end dealer-led interactions.
![](https://kellton-dev.s3.amazonaws.com/s3fs-public/inline-images/challenge.png)
Solutions
Established a Care Portal to expedite the resolution of complaints and offer dealers a central point of entry to access information that pertains to them.
![](https://kellton-dev.s3.amazonaws.com/s3fs-public/inline-images/challenge.png)
Benefits
Helped our client build programs to incentivize dealers, encouraged maximum engagement, and ensured higher economies of scale.
Project Outcomes
01
Consolidated and streamlined operations across dealer divisions.
02
Increased efficiency of digital systems and lower business costs
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