Our Latest Perspectives

Generative AI in customer service
Blog
Hyper-personalized customer service reigns supreme in the bustling corridors of digital commerce. Gone are the days when customer relationships were transactional. Today's customer support landscape…
December 24 , 2024
Posted by Amit Shrivastav
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NLP stands to drive AI revolution
Blog
NLP stands for Natural Language Processing, and this phenomenal innovation is, in many ways, driving the future of AI. To begin with, NLP technology is actively transforming how we interact with…
December 12 , 2024
Posted by Pankaj Bisht
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30% of GenAI projects fail after POC
Blog
In an analysis, Gartner specialist Rita Sallam forecasted that 30% of Generative Artificial Intelligence (GAI) initiatives will be discarded following Proof of Concept (POC) by the conclusion of 2025…
December 06 , 2024
Posted by Pankaj Bisht
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Innovation with Generative AI
Blog
Mckinsey & Company defines Innovation as “The systematic practice of developing and marketing breakthrough products and services for adoption by customers.” However, business innovation requires…
October 17 , 2024
Posted by Pankaj Bisht
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Large Language Models
Blog
Introduction Who could have thought that Large Language Models (LLMs) would reach this far where they can identify and generate human-like text at scale? And this is just one of the many things they…
September 27 , 2024
Posted by Pankaj Bisht
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